07-11-2021, 09:07 PM
Quote:
7 hours ago, heavyhorse said:
(In case you didn't know, manufacturers of late have declared that "owners" are only buying the USE of their machinery and vehicles, and the proprietary ownership remains with the manufacturer, software in particular, and cannot be modified or repaired by the user, in compliance with the mandatory TOS or User Agreement.)
Having been personally involved in the fight years ago, I can say that anyone who buys into that is a fool. The magic words are "Magnuson-Moss". In response to similar claims 50 years ago Congress passed Federal law that required any repairs or maintenance not reasonably possible for owners to perform must be performed for free at the dealership and/or included in the original purchase price.
The manufacturers responded by pricing the information needed to diagnose and repair their vehicles at around $50,000 per inquiry. The EPA and DOT responded that they were extending Magnuson-Moss to all vehicles of any age that required a safety or emissions related repair. We know the compromise they reached as "Alldata".
There is a license and background check required to obtain security related info but it's not terribly expensive.
The basic rude reality is that dealers own enough service bays to service about 10% of the existing fleet. If they get their way, they will face a customer rebellion beyond their wildest imagination when repairs take months on average.
