07-13-2021, 04:43 PM
Many years ago, Harley - Davidson would not release their repair manuals to the public. After they changed the policy I asked the local dealer what difference it had made to his business. He said he had lost no shop business, but his parts sales had increased, and he profited on manual sales. He opined that riders who hired work done didn't care, while the tinkerers bought parts 'just in case' which might not have needed replacement.
